Shipping Policy

Thank you for shopping with GiftsApp. Since our products are personalised, each order requires preparation before dispatch.

After your order is placed, our team will contact you on WhatsApp to collect your photo, video, and personalisation details.

Production begins after all required details are received.

Free shipping may be available when mentioned on the product page or during checkout.

Any applicable shipping charge will be displayed before payment.

Once your order is dispatched, tracking details will be shared through SMS, WhatsApp, email, or the order-tracking page.

Courier tracking may take up to 24–48 hours to update after dispatch.